Reference

moli77 Privacy Policy for Your Account Data

Our Privacy Policy shows how we collect, use and protect the details connected with your moli77 account, including phone verification, mobile device signals and DANA or QRIS records.

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CONTACT PATHS

Get Privacy Help Near Wallet Support

A clear contact route helps when you need an answer about your personal data rather than a wallet status update. Use the support link connected with your account and include the phone number or receipt reference that helps us locate the right record. We will keep the request focused on Privacy Policy matters and may ask for account confirmation before discussing private details.

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Account contact path

Open the support link after signing in and identify your account request. We use phone verification details to confirm that a privacy question comes from the account holder.

Payment record query

For a DANA, OVO, GoPay or QRIS record question, include the transaction reference and date. Do not send wallet passwords, full card details or another person's private data.

Access request route

Ask for a copy, correction or removal of eligible account data through support. We assess the request under applicable local law and explain any information that must remain retained.

DATA PRACTICES

Mobile Cookies and Account Safety

Privacy choices work best when you know what happens at each account step. We separate sign-in details from ordinary browsing signals, use transaction references to trace wallet status and limit support replies…

Account details

When you open an account, we record details such as your phone number, verification state and sign-in events. These records help us recognise your account when you request access or correction.

Device signals

A mobile browser may send device, browser and session signals that help keep sign-in activity consistent. These signals can support fraud checks without giving support your wallet password.

Cookie controls

Cookies can remember a session and help us understand whether a page request came from an active account. You can manage browser cookie settings, though some account functions may then need another sign-in.

Wallet records

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references may be retained with status details. We use them to match receipts, investigate disputes and answer account questions.

Retention checks

We keep data only for the period needed for the stated account, support or legal purpose. A deletion request may not remove records that local law requires us to retain.

Policy changes

If this Privacy Policy changes, we will place the revised wording on this page and show the effective date. Check it before changing phone, wallet or account settings.

Privacy Policy Questions for Indonesia Accounts

These Privacy Policy answers focus on the searches we hear most often from people checking account access, mobile data and wallet records in Indonesia. If your question is not covered, use the account support path and describe the exact record or request you want us to check.

It covers account details, phone verification, sign-in events, device signals, cookies, support messages and transaction references linked with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use your phone number for account creation, verification and account recovery steps. It also helps us confirm a privacy request before discussing account records or changing stored details.

Yes. It explains how mobile browser sessions, cookies and device signals may be processed when you sign in. Browser cookie settings can affect session continuity and require another account check.

We may retain reference numbers, status, dates and related account details to match a receipt or investigate a wallet question. We do not ask for your wallet password through support.

You can send an access request through the account support link. Include enough account detail for confirmation, and we will assess the request under applicable local law before responding.

Use the support route after signing in and state which detail is incorrect. We may request phone verification or another account check before updating the record connected with your profile.

You may request deletion through support, but some account, transaction or verification records may need to remain for a stated legal or dispute purpose where local law permits.

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