Reference

moli77 Legal for Indonesian account holders

moli77 Legal brings our account terms, privacy approach, cookie use and payment conditions into one place before you open an account.

Account termsPrivacy controlsLocal-law accessPayment conditions
moli77 moli77 Legal for Indonesian account holders
CONTACT ROUTES

Where your Legal question goes

A clear contact path matters when a policy question affects your account or wallet record. Start from the support route shown after login and include your account identifier, the subject of your request and any relevant payment reference. We can then separate a terms question from a DANA, GoPay or QRIS status issue without asking you to repeat the same details.

Team online

Account access

For a Legal question about phone verification or account entry, send the account identifier and the exact message shown on your mobile or desktop sign-in screen.

Wallet records

If your question concerns DANA, OVO, GoPay or QRIS records, include the payment reference and status shown in your account so we can trace the relevant entry.

Policy changes

To ask about a wording change or request an account-data correction, use the available support contact path and state which Legal section needs attention.

DATA PRACTICE

How moli77 handles policy records

Our Legal process is tied to practical account controls rather than broad promises. We record the details needed to verify access, reconcile a payment and respond to a policy request.

Data handling

We use account, verification and transaction details for access checks, payment matching and support responses. We do not ask you to post these details in a public message or shared channel.

Cookies

Cookies and similar browser records can support sign-in continuity and page preferences. You can review browser controls when needed, although changing them may affect account access steps.

Account security

Keep your phone verification details private, sign out on shared devices and check the account path before continuing. These simple steps help protect your Legal and payment records.

Record retention

We retain account and transaction records for the period needed to operate access checks, reconcile payments and handle requests. The applicable notice explains when records can be removed or kept.

Who to contact

Send policy, privacy or account-data questions through the support contact route available inside your account. Include the relevant section name so the request reaches the correct handling path.

Requesting changes

You can ask us to correct account details or clarify a Legal clause by identifying the record, explaining the requested change and completing any account-holder check we require.

Legal answers before account access

These Legal answers address the searches we expect before an Indonesian account is opened. We keep the route practical: read the relevant clause, complete phone verification when requested, and contact us through the account support path if a point remains unclear.

moli77 Legal covers account terms, privacy handling, cookies, payment records, access conditions and requests to correct or clarify account data before and during your account relationship.

Yes. Access depends on local law. Eligibility, location checks and account conditions can affect whether you may open or use an account in an Indonesian region.

Phone verification connects an account request to the stated account holder and helps protect access. We may ask you to complete that step before account details or wallet records can be handled.

DANA and QRIS references may be retained to match a payment with your account, confirm its status and answer a support request. They are handled as transaction records, not public profile details.

You can request a correction through the support contact route inside your account. Name the record, describe the change and complete any account-holder check needed to protect your data.

The Legal notice explains how cookies may support sign-in continuity and page preferences. Your browser settings can restrict them, though some account access steps may then work differently.

Use the support path available after login and identify the changed clause or section. Include your account identifier so we can respond about the applicable wording and effective access conditions.